Sometimes your problem is so different, that when you call customer service to report it, they don’t take you seriously. In fact they think you may be making it up! This is what happened when I called the phone company to finally report our problem. But, come on! Weird things can be true. Even if there is no box for customer service to mark because no one has ever called about a problem like this before.
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Stephen says
Wow nice podcast. Almost like when you say something which is true and no one believes or its widely used as an excuse. Really frustrates me when you can’t say what actually happened because no one believes you!!
Theresa Boedeker says
It is the pits! They say that truth is sometimes stranger than fiction. Thanks for listening.
Colleen says
Got the chuckles from this story. I could feel the irony and frustration on both sides of the conversation! I once talked to a computer company that took a survey on me while I was explaining the problem. When they asked my age, I got the clue.
Another time I called a manufacturer and was assisted by their outsourced staff in India. The employee kept calling me mister Colin. This (somewhat) fried my potatoes.
What are you gonna do? We live in a computer age.
Theresa Boedeker says
Oh no! Taking a survey on you while trying to solve a problem. That is multi-tasking! Mister Colin? That would fry me a bit. LOL
Bliss says
Had a some what same problem for a long time with my office phone. Every time I called the restaurant on the corner I would get a busy signal. No matter how many times I called….Busy. Then I would call on my cell phone and like magic I would get through. No, no one had been on the phone at the restaurant.
Life. Lol
Theresa Boedeker says
Bliss, this sounds suspiciously similar to my problem. I suppose you could call and be on hold for half a month and then try to convince the customer service person that something really is wrong with the phone, or you could just continue using your cell phone. LOL Yes, life!
Julie Lefebure says
Wonderful podcast! I can’t recall a similar situation in my life at the moment, but I’m sure I’ve experienced something others didn’t believe. This helps me to believe the stories of others… no matter how weird they may seem. Thanks!
Theresa Boedeker says
Julie, glad you enjoyed the podcast. Sometimes strange things happen in life that are pretty unbelievable.
Boma says
So glad I found your podcast, Theresa! And this message is definitely hitting home. Thanks so much. Blessings to you.
Theresa Boedeker says
Thanks Boma. So glad you enjoyed the listen.
Sherry says
doing a “Theresa marathon” while on vacation – thanks for the smile!
Theresa Boedeker says
Sounds wonderful, especially since it has nothing to do with me really running 26 miles! LOL